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To all our TravelScoot customers traveling by air

The recent news reports pertaining to lithium-ion battery incidents, while alarming, pertain only to

  • a) Freight shipments of lithium and lithium-ion batteries aboard passenger aircraft, and
  • b) Consumer articles (e.g. hoverboards) containing large, untested and uncertified lithium-ion batteries.

The rules and regulations regarding battery-powered mobility scooters and other medical assistive devices are completely unchanged. However, due to the heightened scrutiny paid to battery-operated equipment by airline staff, misunderstandings can and do occur. That is why we suggest, for the time being, that you print out the following documents (these are also listed at the bottom of our airport-information page. These pertain to the TravelScoot lithium-ion battery, and consist of the

All major air carriers, and certainly all US airlines, have specialized departments for passengers with special needs. You may wish to contact your airline’s corresponding department prior to travel, inform them that you will be traveling with your approved mobility scooter, and have them annotate your flight information accordingly. This should avoid any further complications or misunderstandings. You can also visit your airline’s website and print out their policies on battery-powered wheelchairs and scooters. These invariably show that approved lithium-ion-battery-powered mobility devices are permitted on board. Here are a few links for some major US airlines:

Delta | Southwest Airlines | American Airlines | United | Jet Blue | Alaskan Airlines | Allegiant Air


A warning to travelers about varying procedures by airlines, airports and countries

In general, travelers with disabilities are are given preferential treatment, and experience almost no difficutlies in regard to their mobility-aid batteries. Most airlines accept lithium-ion batteries up to 300 Wh and properly identified per UN 38.3.

However, some airlines or countries may deviate from these guidelines, and in some cases airline personnel are not properly trained or informed.

Unfortunately, airlines often bury information about regulations and procedures within their websites or simply don't provide them. The following is a list of pertinent links, which we will continue to expand as they become available.


China (All airlines and all airports)

China strictly observes a limit of batteries up to 160 Wh plus up to two spares.

Even in the event that travelers have initiated their flight in a country where the 300 Wh battery was permitted, it is quite probable that the battery/batteries will be conifiscated by Chinese authorities upon transfer reboarding or check-in in China. Even passengers with only an intermidiate layover in China are subjected to the same exacting security screening. Batteries are removed from the vehicles and thoroughly examined. The passenger then has one month to claim the confiscated battery, but they will still not be able to transport the battery by air.


Emirates

Mobility Aids: Folding mobility scooters using lithium-ion batteries: The lithium-ion battery must be removed from the scooter and transported in the cabin. These batteries shall not exceed 300 Watt-hours (Wh) in capacity if the mobility device is equipped with one battery. If the device uses two batteries, they shall not exceed 160 Wh each. One additional (spare) battery of up 300Wh, or two additional (spare) batteries up to 160Wh each are permitted, and also must be transported in the cabin.


Air Canada

Guidelines for Batteries are not easy to understand, but the bottom line says that 160 Wh is maximum.


Airfrance/KLM

Interestingly, they belong together but have different rules. AF allow 300 Wh but KLM allow 160 Wh only.

Lithium-ion battery powered wheel chairs and other mobility aids for passengers with walking disabilities: Removable batteries with a capacity exceeding 300 Watt-hours (Wh) are not permitted on board the aircraft.


Air Asia

How can my batteries be taken on board?

The lithium-ion battery capacity cannot exceed 300 Watt-hours (Wh) for mobility devices using one battery. For devices using two lithium-ion batteries, there individual capacity cannot exceed 160 Wh each.

One additional (spare) battery not exceeding 300 Wh, or two additional (spare) batteries not exceeding 160 Wh each, may be transported in the cabin, and must be placed in a manufacture-sourced battery pouch.


IcelandAir

IcelandAir has no specific published policy towards transporting the TravelScoot, but here is a recent response from IcelandAir’s special sevices dept.

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