FAQs
Where can one ride the TravelScoot?
All single-seat electric scooters with more than two wheels are considered handicap vehicles and permitted wherever walking is the only alternative. This includes public buildings such as airports, museums, trade shows, shopping malls, department stores as well as outdoor facilities like theme parks, county fairs, walkways, etc.
Is the TravelScoot Medicare - approved?
At this time, Medicare coverage does not extend to the purchase of the TravelScoot. In general, if you cannot walk at all, Medicare will pay for an electric wheelchair but not for a mobility scooter. If you are still somewhat able to walk, Medicare will cover only aids such as walkers. However, it has come to our attention that a veterans’ insurance group has paid for a TravelScoot. It is best to check with your insurance.
How does the TravelScoot perform on inclines and/or grass?
All light-duty electric mobility scooters perform only marginally on longer inclines and grass. Prolonged use under such conditions will drain the battery rather quickly, which is not only inconvenient but also detrimental to battery life.
The TravelScoot handles wheelchair ramps with ease, and short, hard sections of grass are also not much of a problem.
Heavier individuals may opt for the lower gearing, which provides increased torque for the above conditions. However, this gearing will slightly reduce the top speed and range.
TravelScoot provides this option at no additional charge. Changing the gear is a simple task.
How does the TravelScoot perform on snow or mud?
Do not use the TravelScoot in such conditions. Snow and mud will pentrate into the drive gear and compressed by the belt. Subsequently the belt receive too much tension and will be damaged, resulting in premature failure.
Why doesn’t TravelScoot come equipped with a “reverse” function?
The TravelScoot doesn’t need a reverse gear because the unique design and comfortable sitting position allow the rider to use his or her feet to push backwards with very little effort. As is shown in the demo video, this can be accomplished using only one foot. While this would be possible (at least in theory) on other mobility scooters as well, their bulky design doesn’t allow the feet to be used for maneuvering.
It should also be mentioned that equipping the TravelScoot with a reverse gear would increase its weight by about 6 pounds.
People who cannot walk very well usually cannot lift very well either, and every pound saved is a blessing for them. Even a moderate increase in weight could well make the difference whether or not he/she can lift the scooter for loading and unloading. The TravelScoot was engineered to provide instant mobility combined with minimum size and weight. We believe we have achieved this by creating the lightest and most compact mobility scooter on the market.
How comfortable are the seat and backrest?
The seat is 18” wide and has a 2” thick cushion. The surface is shaped to match the body’s contour, and the comfort level is about that of a good dining chair.
For the sake of compactness the backrest is small but is ergonomically positioned to provide adequate back support.
Bear in mind that you can have all the comfort in the world at the costs of higher weight.
Can the TravelScoot be operated one-handed?
On request, we have already successfully modified the controls to meet this special requirement. For one customer we simply relocated the throttle from the right to the left side. This required the twist grip to be turned in the opposite direction; the customer got used to it very quickly. Also, since only one brake can be applied instead of both, extra caution is advised.
Another customer required that the left brake handle be relocated to the right side, nearly parallel to the right brake. He had a rather large hand and was able to operate both handles simultaneously (This solution is obviously not an option for all people).
